Insurance Agency Cyber Readiness
Cyber readiness your agency can prove.
Infosec Check helps independent insurance agencies determine which cybersecurity requirements actually apply, verify whether required controls are operating, document the evidence, and correct gaps before an incident, regulatory inquiry, carrier review, or cyber insurance renewal.
Your agency runs on other people's information
An independent agency sits in the middle of a lot of sensitive information that belongs to other people. Policyholder nonpublic information moves through agency management systems, carrier portals, and email every day. Producers work remotely. Vendors and managed service providers touch systems they did not build. None of that is unusual, but it does mean an agency's cybersecurity exposure looks different from a typical small business, and generic advice rarely accounts for it.
Where this actually bites
Carrier reviews.
Appointments and contracts increasingly reference security expectations, and an agency that cannot show what it has in place can lose standing with a carrier before any incident occurs.
Cyber insurance renewal.
The agency's own cyber policy application asks about controls like MFA, backups, and endpoint protection. Representations made at renewal matter if a claim is ever filed.
Regulatory exposure.
Depending on domicile, licensing, and affiliation, an agency may have direct reporting obligations under state insurance data security laws, or may be exempt because another licensee's program already covers it. Guessing wrong in either direction creates risk.
Referral relationships.
Agencies that can point to a documented program have an easier time being the trusted referral source for clients asking who handles their own cybersecurity questions.
What we look at
- • Agency management system access and configuration
- • Carrier portal credentials and access controls
- • Handling of policyholder nonpublic information
- • Email and Microsoft 365 security configuration
- • Remote producer and employee access
- • Vendor and managed service provider relationships
- • Cyber insurance application representations
- • Written information security program documentation
- • Incident investigation and notification readiness
- • Evidence that controls are actually operating, not just documented
How an engagement works
Education.
Understand what applies to your agency specifically, based on domicile, licensing, and affiliation, not a generic checklist.
Baseline review.
A focused evidence review against your actual environment, resulting in a scored baseline and a prioritized roadmap.
Buildout.
Correcting policies, controls, ownership, and evidence gaps identified in the baseline.
Managed readiness.
Ongoing maintenance of evidence and governance so the agency stays audit-ready and renewal-ready over time, not just for a single point in time.
Requirements, exemptions, and reporting deadlines vary by state and by license type. Nothing on this page is a legal opinion or a substitute for confirming your specific obligations with your state insurance regulator's guidance or with qualified counsel.
Ready to see where your agency stands?
FAQ
Frequently asked
Ready to talk?
Book a 30-minute working session or send us a note. We'll come prepared.